Thursday, 14 January 2010 06:00
 | About Web Help Desk: Pro Customizable cross-platform help desk software. Web Help Desk includes an iPhone web-app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, self-service knowledge base, asset management components, and much more. The help desk software includes permissions based access, including: customer service web-portal, help desk technicians, and help desk administrators. The software includes remote control integration with ARD as well as Asset Discovery integration. |
Read more: http://www.apple.com/downloads/macosx/productivity_tools/webhelpdeskpro.html